The following conditions apply:
💳 Payment modalities:
- Bank transfer (prepayment
💵 Shipping Terms:
- Germany: Free!
- Netherlands: €9.90
- Austria: €9.90 (free from €99!)
- Switzerland: border mailbox (https://www.swiss-paket.de/)
- Insured shipping.
- Domestic delivery (Germany) via DHL.
- Instant downloads do not include shipping costs.
🚚 Delivery times:
Unless another period is specified in the respective offer, the delivery of the goods within Germany (Germany) takes place within 1 - 3 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the time of receipt of payment on our account) . Please note that there is no delivery on Sundays and public holidays.
Within 24 hours after ordering, we will send the products by post/DHL. Once the product has been shipped, you will receive the tracking number for tracking the shipment. We ship the orders discreetly in neutral looking packages.
🚚 Climate neutral shipping.
frequently asked Questions
When your order has left our warehouse, you will receive a shipping confirmation including a tracking number for shipment tracking. So you always know exactly where your order is and when it is expected to be delivered. Normally your order will be with you within 1-3 working days.
Is delivery to a Packstation possible?
Yes, we also deliver to DHL post offices and packing stations. Here you can go directly to the instructions >>
What do I have to do if my delivery address changes?
Simply change your address under "My Account" and save the address again.
I received an incomplete or wrong delivery?
If you have received an incomplete or incorrect delivery, we sincerely apologize in advance. Please contact our customer service. He will immediately take care of a replacement delivery and exchange.
What happens if I'm not at home?
If the package could not be delivered on the first delivery attempt, another delivery attempt will be made or you will receive a notification that your package has been deposited at the nearest post office.
📝 Any questions? Write to us using the contact form .